How to transfer beacons and manage ownership settings?

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You can edit settings of Estimote Beacons only if they’re assigned to your account and each beacon can only be assigned to a single user at a time. Estimote Cloud provides an easy way to manage access to beacons and transfer them between accounts.

Transferring beacon ownership is usually needed in two scenarios:

  • You ordered beacons, but someone else is using them.
  • You’re the one playing with the beacons, but you don’t have access to them because they're assigned to another Estimote Account.

Please note that you can only transfer beacons with default Estimote UUID (B9407F30-F5F8-466E-AFF9-25556B57FE6D). If you’ve changed the UUID, you will need to restore it to the default value. You can do that anytime after connecting to a beacon with the Estimote app.

Ordered beacons but someone else needs to access them?

Transferring ownership with Estimote Cloud:

  1. Log into your Estimote Account at cloud.estimote.com.
  2. Check the beacons you want to transfer.
  3. Make sure all of them have Estimote default UUID (B9407F30-F5F8-466E-AFF9-25556B57FE6D)
  4. Click Transfer at the top of the screen
  5. Type the email address of the new owner. Remember that there must be an Estimote Account under this email address: otherwise, it won’t work.

That’s it!  The new owner can already access the beacons with their email address.

Have beacons, but can’t access them?

You can use Estimote iOS app to request access to beacons that are not yours and claim ownership:

  1. Open Estimote app and go to the Devices screen
  2. Log into your Estimote Account
  3. Connect to a beacon that you want to claim. The app should say that it doesn’t belong to you
  4. Tap Claim in the top right corner.


The current owner will receive an email notification, prompting them to transfer the ownership to you. They don’t need an Estimote Account to accept the request. A single click in the email will do.

Estimote Stickers

Transferring stickers (nearables) is possible, but only through Estimote Cloud.

Transferring ownership of stickers with Estimote Cloud:

  1. Log into your Estimote Account at cloud.estimote.com.
  2. Go to the Nearables tab
  3. Check the stickers you want to transfer
  4. Click Transfer at the top of the screen
  5. Type the email address of the new owner. Remember that there must be an Estimote Account under this email address, otherwise, it won’t work.
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5 Comment(s)

  • Avatar
    Saioa Picado

    When beacons are transferred to another account, you stop controlling them?
    Is there any way to allow access to some beacons from different accounts?

  • Avatar
    Ula Kierwiak

    Hi Saioa,

    We don't control them at all, but we can move them between accounts if that's necessary. We always ask for the order number if somebody wants us to do that. Unfortunately, beacons can be assigned to one account at a time, so no shared access is possible.

  • Avatar
    Justin

    Hi,
    May i know where is the claim button located?

  • Avatar
    Justin

    I can't find the button even I've logged in.

  • Avatar
    Oğuzhan Ulucan

    Thank you Team Estimote!

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hiring!